Leather Care Tips

► Avoid prolonged exposure to direct sunlight, heat, humidity, and rain, as these may cause fading, discolouration, deformation, or changes in leather texture.

► Avoid direct contact with water, oil, perfume, alcohol, sanitiser, cosmetics, and other chemical substances. If the product becomes wet, gently blot it with a soft dry cloth and allow it to air-dry naturally in a cool, ventilated place. Do not use a hairdryer or place it near direct heat.

► When not in use, store the product in its dust bag in a cool, dry, and well-ventilated area. Avoid folding, pressing, or stacking heavy items on top of it.

► For daily maintenance, gently wipe the surface with a soft, dry cloth. Avoid wet wipes, harsh cleaners, alcohol-based products, or unfamiliar leather-care products unless first tested on an inconspicuous area.

► To help preserve the product's shape and structure, avoid overloading the product or carrying excessively heavy items for a prolonged period, as this may cause stretching, deformation, or additional stress on the leather, stitching, straps, and hardware.

► To reduce the risk of colour transfer, avoid prolonged friction against light-coloured clothing, delicate fabrics, denim, or materials that may absorb dye easily.

► Natural leather may develop subtle changes in colour, texture, and softness over time. This is part of the natural ageing process and should not be considered a defect.

Return & Exchange Policy

► Natural leather may show unique grain, wrinkles, pores, tendon marks, light scratches, and subtle texture variations. These are natural characteristics and should not be considered defects. Minor colour transfer may occur due to friction, moisture, denim, light-coloured clothing, or delicate fabrics. Please avoid water, heat, direct sunlight, perfume, alcohol, sanitiser, oil, and cosmetics.

► Returns or exchanges are only considered in cases of confirmed factory defects. For full details, please refer to our Return & Exchange Policy. For product care questions, please contact us via WhatsApp or Email.